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Taj Santacruz Hotel Mumbai, Mumbai

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From180US$ /night
Check-in
01Feb2025Select date
Check-out
02Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Chhatrapati Shivaji International Airport ( Domestic Terminal) Off Western Express Highway, Santacruz (East), Mumbai, India, 400099

Taj Santacruz is situated in Santa Cruz, just a two-minute walk from Chhatrapati Shivaji Domestic Airport, making it an ideal choice for travelers. This luxury hotel blends contemporary design with historical Art Deco elements, enhancing its elegant atmosphere. It offers an extensive array of amenities that surpass typical airport hotels, creating a unique hospitality experience. The hotel's strategic location allows for convenient access to Mumbai's major business and entertainment districts.

Location

Centrally located, Taj Santacruz is just 3 miles from the financial hub of Bandra Kurla Complex, providing easy access to business districts and city attractions. Public transportation and taxis are readily available, and the hotel offers concierge services for private transport arrangements. Guests can utilize the complimentary buggy service from the airport terminal to ensure a seamless arrival.

Rooms

Taj Santacruz features 279 spacious rooms, each designed with a modern aesthetic and an emphasis on comfort. The bathrooms are equipped with etched-glass doors, large walk-in showers, soaking tubs, and premium toiletries. Many rooms provide a tranquil seating area, providing a place to relax after a busy day. Guests can enjoy additional conveniences such as pillow menus, 24-hour room service, and soundproofing for a peaceful night's stay.

Eat & Drink

The hotel offers a diverse culinary experience with multiple dining venues, including China Inc. and Rivea, which specialize in Chinese and Mediterranean cuisine, respectively. Tiqri serves all three meals in an atrium setting, featuring daily buffets and a robust menu of local and international dishes. For drinks, the Tiqri Bar & Lounge provides handcrafted cocktails along with a varied selection of wines and spirits.

Leisure & Business

The leisure amenities include a year-round outdoor pool and a full-service Jiva Spa, where guests can indulge in wellness treatments and massages. For business and event requirements, Taj Santacruz offers versatile meeting spaces, including an elegant ballroom and intimate boardrooms equipped with the latest technology. The hotel caters to both corporate groups and leisure travelers looking for a luxurious experience close to the airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury King Room
Max:
4 persons
54 m² 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Luxury Twin Room
Max:
4 persons
54 m² 
Bed options:
1 Single bed
City view
Shower
Bathtub
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Luxury King Room
Max:
4 persons
45 m² 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Mumbai 2.1 mi
Airports
Chhatrapati Shivaji International (BOM) 2.8 mi
Train
Andheri railway station 1.8 mi
Bandra railway station 2.4 mi
Metro stations
Chakala - J.B. Nagar 1.6 mi
Western Express Highway 1.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Chhatrapati Shivaji International Airport ( Domestic Terminal) Off Western Express Highway, Santacruz (East), Mumbai, India, 400099
Map view
Chhatrapati Shivaji International Airport ( Domestic Terminal) Off Western Express Highway, Santacruz (East), Mumbai, India, 400099
Nearby
Orchid Hotel
Aai Museum
1600 ft
Restaurants
Tiqri
300 ft
Chhatrapati Shivaji International Airport
China Inc
500 ft
Taj Santacruz Chhatrapati Shivaji International Airport
Rivea, Taj Santacruz
600 ft
Chhatrapati Shivaji Intnl. Airport Chhatrapati Shivaji International Airport Domestic Terminal
Starbucks
700 ft
Airport arrival counter - domestic terminal
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900 ft
B 1
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Hotel Sahara Star
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East Asian Spice Trail
2100 ft
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Mumbai International Airport MLCP P10
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Hotel Sahara Star

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Delicious dining
Friendly staff
Noise issue
Location not ideal for some
7.6/10
Very good
Rooms
8.2
Location
7.7
Service
7.4
Dining
7.6
Guest reviews
7.6/10
based on 9 reviews
8.9
8.9/10based on 2665 reviews
Adam
United States of America, April  2024
8.4/10

My stay at the hotel was pleasant and comfortable. The rooms were clean and well-appointed, offering a fully loaded minibar, which was a nice touch. The staff was incredibly friendly and accommodating, making my experience enjoyable. However, the noise from outside kept me awake at night, which was a downside. The location, although not ideal for me personally, was excellent for travelers due to its proximity to the airport, offering an amazing runway view from the Tiqri restaurant. The dining experience was superb, with delicious food taste and excellent service. Overall, a great stay with a few minor issues to consider.

Rooms
9.0
The rooms were designed for comfort and convenience, clean, and well-appointed with a fully loaded minibar. We were even upgraded to club rooms, which was a nice surprise.
Service
8.0
The staff were so friendly and accommodating from start to finish. Everyone, from the security to the reception, went above and beyond to make me feel welcome.
Location
7.0
The location is awesome with a whole runway view, ideal for plane enthusiasts. The Tiqri restaurant offered excellent service by Chef Nitin and Mr Vittal.
Dining
9.0
The dining experience was outstanding, with delicious food that surpassed even homemade dishes. The room service and breakfast options were impressive.
Facilities
9.0
The facilities were top-notch, offering excellent services ranging from room service to airport shuttle. Everything was well taken care of.
Delicious dining
Noise issue
Peter
United Kingdom, April  2024
7.4/10

The hotel rooms were very peaceful; however, the air conditioning was not up to par in the midnight. Despite some connectivity issues with mobile phones in the buffet system, which was unexpected for a 5-star hotel.

Rooms
7.0
My stay in the rooms was serene and peaceful, but the air conditioning could have been better, especially at night. The connectivity issues with mobiles during buffet times were a bit frustrating. I expected smoother service from a 5-star hotel.
Service
9.0
The service here was top-notch. The staff was incredibly polite, friendly, and helpful. They even surprised me with complimentary food, beverages, and flowers when I departed. However, I did have to wait for a callback that never came.
Location
8.0
The hotel's location is excellent, within walking distance of the Domestic Terminal at the Mumbai airport. It's very convenient for travelers, although there might not be a view from the rooms. Highly recommended for its cleanliness and proximity to both airports.
Dining
7.0
I had a satisfactory dining experience overall, although I was a bit disappointed with the alternate breakfast options. Chef Johny Dabre really made my mornings special with custom-cooked breakfast, but the spread could have been more varied.
Facilities
6.0
The hotel facilities were good overall, but there were a few hiccups in the connectivity issues during buffet times. It's a decent place for a stay, offering a range of services, although improvements in this aspect would be welcome.
clean
connectivity issues
Henry
United Kingdom, April  2024
8.8/10

The hotel offers massive rooms, claimed as runway-facing, with excellent cleanliness and very courteous staff, providing every comfort. However, some views were obstructed by walls. The service is exceptional, especially in the runway view rooms, although there were minor issues during check-out. The location is brilliant, right next to the domestic terminal, saving time for travelers catching flights. The dining experience is fantastic, meeting every expectation of luxury and hospitality, despite a few hygiene concerns. The facilities are top-notch, ensuring a comfortable stay.

Rooms
9.0
The rooms were massive, extremely clean, and comfortable.
Service
9.0
The service was exceptional, with friendly staff going above and beyond.
Location
9.0
The location is ultimate, right next to the domestic terminal, ideal for travelers needing quick access to flights.
Dining
8.0
The dining experience was boom, with a well-spread delicious food selection that met every expectation of luxury and hospitality.
Facilities
9.0
The facilities are top-notch, offering all the amenities needed for a comfortable stay.
Friendly staff
View obstructions
Helen
United Kingdom, March  2024
8.4/10

I had a fantastic stay at the hotel. The rooms are luxurious and spacious, well-appointed with modern amenities, and incredibly comfortable, making it stand out even among many other well-known luxury hotels in town. The service was exceptional, with the staff being very friendly and remembering my needs the next day. The location was very convenient to the exhibition, close to both airports, and highly recommended. The dining experience was great with a wide selection for international guests. Overall, a wonderful experience with a few minor drawbacks.

Rooms
9.0
The rooms were luxurious, spacious, and had a runway view, which was a unique experience. They truly exceeded my expectations in terms of comfort and amenities.
Service
8.0
The staff went above and beyond to make me feel at home, though there was one instance when someone entered the room without knocking, which was surprising. But overall, their friendliness and dedication were exceptional.
Location
9.0
The hotel's location was extremely convenient, especially for those attending the exhibition. It's close to both airports and adjacent to the arrival hall in Terminal 1, which made my travels hassle-free.
Dining
7.0
The dining experience was satisfactory overall, with a good spread available. However, it didn't quite meet the high standards I expected from a Taj facility. Nonetheless, there was a wide selection for international guests.
Facilities
9.0
The facilities at the hotel were top-notch, with everything I needed at my fingertips. From room service to tours/ticket assistance, they had it all covered.
Luxurious Rooms
Surprising Entry
Mick
United Kingdom, February  2024
7.0/10

The hotel offers nice and spacious rooms with a view of the city. The cleanliness is top class, but I found fruit left in the room for nearly three days before it was removed. The service was hit-and-miss, with delays in food delivery but polite staff overall. The location, while close to the airport, lacks a lively feel and can be noisy. The dining options varied with different cuisine and sizes, but service could be improved. Overall, the hotel has its strengths and weaknesses.

Rooms
8.0
The rooms are spacious and clean, slightly bigger than usual with a nice city view.
Service
7.0
The staff are polite, but service can be slow at times and not consistently up to standard.
Location
6.0
The hotel is conveniently close to the international airport, but the noise level can be high due to its proximity.
Dining
7.0
The dining options are varied with different cuisine choices, but the service could be improved.
Facilities
7.0
The facilities are decent, catering to basic needs for a comfortable stay.
Elizabeth
United States of America, October  2023
8.0/10

My stay at the hotel was amazing. The rooms were awesome, very spacious, and truly a soulful space. The service was impeccable, and the staff members were extremely cordial and ready to support. The location was great as I had a domestic flight the next day. The dining experience was sumptuous and wonderful. However, the dinner/lunch spread was way below par in terms of spread and service.

Rooms
8.0
The rooms are good, clean, and spacious.
Service
7.0
The staff was up to the mark.
Location
9.0
The location is great if you are taking a domestic flight the next day.
Dining
8.0
The dining experience was sumptuous and wonderful.
Facilities
8.0
The facilities make the stay more pleasing.
Anna
United States of America, September  2023
5.2/10

I had a mixed experience at the hotel. The rooms had the classic Taj touch and everything seemed in order, but there was a constant humming noise every 10 seconds that bothered me, especially since I checked in so late at midnight. The view of the runway was supposed to be lovely, though.

Rooms
7.0
The rooms had the classic Taj touch and were in order, but the humming noise every 10 seconds was a downside.
Service
5.0
The staff seemed disorganized, running around like headless chickens.
Location
5.0
The location was very close to the airport, making it convenient for travelers, but it was super noisy with planes flying directly overhead, which was quite disruptive.
Dining
6.0
The dining experience was decent, and the buffet was varied, but could have been better overall. I did appreciate the convenient location near the market.
Facilities
The hotel offered typical facilities, but nothing extraordinary stood out during my stay.
Desmond
United Kingdom, June  2023
8.0/10

The hotel rooms are made to honor your taste in every aspect, offering modern amenities and everything one could need including complimentary coffee/tea maker, bottled water, and toiletries. The service provided is exceptional, ensuring all needs are accommodated with care. The location, though convenient for exhibitions, can feel crowded and less attractive. Dining options, while suitable for special occasions, may not meet expectations as in other luxury establishments. The facilities are satisfactory but with some room for improvement in certain areas.

Rooms
9.0
The rooms had everything we needed and more, with modern amenities and ample provisions.
Service
9.0
The staff behaved with exceptional courtesy and readiness to help make our stay comfortable.
Location
7.0
The hotel's convenient location for exhibitions may feel crowded and lacks some attractiveness.
Dining
7.0
The dining experience, while sufficient for certain events, may not match the high standards of other dining facilities.
Facilities
8.0
The facilities provided were adequate but could benefit from enhancements in certain areas.
John
United Kingdom, May  2023
8.2/10

My stay at the hotel was fabulous. The rooms were nice and spacious, overlooking the city but I was surprised to find the same fruit lying in my room for nearly three days until I called them to remove it. The location was very good in size and facilities, just a stone's throw away from the international airport, making it convenient for travelers. The dining experience was impressive with a decent variety of dishes to choose from.

Rooms
8.0
The rooms were nice and spacious with a great city view, but the housekeeping could have been more attentive.
Service
7.0
The service was polite and helpful, although the promised room change didn't happen after a request.
Location
9.0
The location was very near to the airport, saving lots of time and effort, and offered direct access from the terminal.
Dining
9.0
The dining experience was impressive with good varieties of both Western and Indian dishes available.
Facilities
8.0
The facilities were good with all necessary amenities provided.
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Rooms and Guests2 Guests, 1 Room